Our Pledge

OUR QUALITY STANDARD

We stand behind our Fixtures and Furniture in all cosmetic, structural, and accuracy of customization. We offer our pledge to:

  1. Replace or fix your furniture if it is not cosmetically the right color, size or style that you ordered
  2. Replace or fix your furniture if it arrived damaged
  3. Replace or fix your furniture if it cracks, splits or breaks.

We value all our customers, and our customers experience. As a small team we are a like family and treat our customer as family as well, that means you won’t be forgotten if you ever have a concern or an issue.

We are a handcrafted company, and we may not be the best fit for everyone but what we do offer to our ideal customers is invaluable, and that is our quality standard!

HOW TO ORDER

Order online at www.escapeoutdoors.shop

Order by Phone 506-481-0701

Order on Facebook @EscapeOutdoorsFF

What Payment Options Do I Have?

We have an assortment of payment options for you to choose from.

  1. Pay In Full Here On The Website.
  2. Pay A 50% Deposit + 50% Upon Completion Of Your Furniture (Not upon delivery, but upon notification of the completion of the furniture.) This will have to happen over the phone or over email.
  3. Credit Or Debit Card
  4. Paypal
  5. Venmo
  6. Check
  7. Paypal Credit (You can get 0% financing for 6 months if you have an account)
  8. Affirm Financing (See Option At Website Checkout)

If you don't see an answer to your question, please contact us for a quick answer

Current Lead Time is Approximately 8 - 12 Weeks

REFUND POLICY

If you are at all dissatisfied with the quality or accuracy of your final product Escape Outdoors will replace or correct any issues with the product. We here at Escape Outdoors will also replace any items damaged during transit, please do not accept any damaged products and contact us immediately to resolve the issue. We are unable to offer returns or refunds on orders for buyers remorse but will always work to restore your original dream by delivering the product you want!

*** ALL SALES ARE FINAL THIS INCLUDES DEPOSITS ******